Members
Welcome, we’re so excited to have you as a member of Heathens Music Lab!
We know there are many ways to spend your time and money and we’re so happy you’ve chosen us. Your membership helps us keep the lights on and the music flowing, and for that we’re immensely grateful.
Check out the FAQs and detailed information on this page to make the most of your membership. We’re still trying to figure all this out, so if you have any ideas, questions, or feedback, please let us know!
Thanks for being a part of Heathens Music Lab!
A note to our
FAQs and quick links
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Your membership lasts for one month and will be automatically renewed on the same day of the following months, unless you cancel (which you can do at any time).
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You don’t need to set up an account to book lessons and practice rooms, but it will likely make things easier. Use the “sign up” link at the top of the booking page.
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Essential and family memberships include lessons each month. Use our online booking system to schedule your lessons.
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You can book practice rooms online here.
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Yes! Your membership includes the use of our instruments and equipment.
About your membership
All memberships are good for one month, starting on the day of purchase.
Your membership will automatically be renewed on the same day each month, unless you cancel.
You can cancel at any time, there is no membership commitment beyond the month you’ve already purchased.
You’ll get an email reminder 7 days before your membership will renew.
You can cancel your membership using your online account. There’s also a link to cancel in both the membership receipt email and the reminder email.
If you have questions about your membership, send us a message.
Manage your account
We use an online scheduling system to manage our memberships, bookings, and payments. Having an account isn’t required to book time at the studio, but it makes a few things easier to do, like:
Manage your membership
See past and scheduled appointments
View and use your membership code
Cancel and reschedule appointments
Add appointments to your calendar
See your previous payments
Update your payment card on file
To set up your account, use the “sign up” link at the top of the booking page.
Make sure you get our emails
Our emails might end up in your junk folder. If you want to receive emails about your membership or bookings, you may need to whitelist our email address. Here’s how:
When you bought a membership, we emailed you a receipt. If it hit your inbox, great!
If not, please check your junk or spam folder. You can also try searching your email for hello@heathensmusiclab.com. Once you find it, there should be a way to mark the email as “not spam” or “safe” to ensure future emails arrive.
Or, you can send an email to hello@heathensmusiclab.com and we’ll reply, which should mark us as safe.
Music lessons
If you have an essential or family membership, lessons are included every month and are:
Available for guitar, drums, piano, and voice — or try them all
By reservation only and need to be booked at least a day in advance
Available for 30 or 60 minutes, although we recommend younger students stick to shorter sessions
Available for the current month only, unused lessons don’t carry over to the next month
Open to more than one person. If you want to buddy up with a friend, talk to your teacher.
We’re excited to learn more about your musical interests and support your growth as a musician!
How to book
Having an account isn’t required to book time, but it makes it easier to manage reservations and payments. Sign up on the booking page.
01 - Sign up
After you choose the length of your lesson and teacher, you can find a time that fits your schedule.
02 - Find a time
If your membership includes lessons, you’ll need to enter your membership code in the “Package, gift, or coupon code” field on the checkout page.
03 - Use your code
Forgot your code or want to know how many lessons you have left? Use the “check code balance” link at the bottom of the booking page.
Reschedule or cancel
If your plans change, it’s no problem to cancel or reschedule. There are a few ways to do it:
Sign into your account to view and make changes to upcoming appointments
Find your booking confirmation email. In it, there’s a link to reschedule
Send us an email or text (701) 347-145 to let us know that you need to cancel or reschedule
Reserve a practice room
All members have access to our practice rooms and equipment. You can book, reschedule, and cancel your practice room reservations online.
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Book this room and the whole band can just plug in and play. Available in two-hour time slots.
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Perfect for a solo or small group practice, the guitar room is available in one-hour time slots.
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Book the piano room to enjoy an hour of playing the grand piano, keyboard, or organ.